Customer Services

Everything you need to manage your water service in Grenada, Carriacou and Petite Martinique, from getting connected to reporting a problem.

New Connections

Apply for water at a new property. Requirements, terms and forms in one place.

Moving Address

Transfer your service, close your account, or take over an existing one.

Service Request

Ask for a meter check, a reconnection, or another service on your account.

Most common

Report a Problem

A leak, no water, low pressure, or a change in your water.

We're here to help

Real people, ready to help you.

Behind every account is a team that lives here too. Whether you’re connecting a new home, sorting out a bill, or reporting a problem, our customer service officers are ready to walk you through it, in person, by phone, or online.

We serve every community across Grenada, Carriacou and Petite Martinique, and we treat your water like it’s our own, because it is.

Water off, or a major leak?

Call us straight away. 292 is answered outside office hours too, so don't wait for a form. A phone call gets a crew moving faster.

Still need help?

Answers to common questions, our service commitments, or talk to us directly.