What water costs, how to pay, and what to do if you fall behind.
What you pay per thousand gallons, what the fixed monthly charge covers, and our other service charges.
All the ways to pay: cash, cheque, your own bank, or an agent.
Where to find us, and which banks and agents take NAWASA payments.
How we read your meter, how the total is worked out, and what to do if the number looks wrong.
What happens when a bill goes unpaid, and how to get the water back on.
Every NAWASA bill carries the same nine pieces of information. Match the numbers on the sample below to the guide beside it to see exactly what each part means.
Talk to us before it becomes a disconnection. We can usually put an arrangement in place that lets you clear what you owe in installments while your water stays on.
