Let us know you're leaving and give us the date. We'll read the meter and send you a final bill for what you've used.
Until you tell us, the account stays in your name – and so does the bill.
If the property already has a water connection, the account needs to move into your name - or your company's name - before we can bill you correctly. We'll make the change within 5 working days.
If the property has never had water connected, what you need is a new connection.
The way to let us know - in person, by phone, by email, or through a form on this site - and how much notice we need, will be confirmed and added here.
Closing an account works the same way. Tell us the date, and we'll read the meter and issue a final bill.
Tell us your moving date and we'll take care of the meter reading, the final bill, and the change of name.
